SDLC SOP 1006 - Strategic Planning

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Contents

Procedure Activities

Role/Activity Description

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Project Strategy Lock-Down


Governance Governance determines business strategy through the development and analysis of:
  • corporate strategy
  • mission (Form: Mission Characteristics)
  • business structure (Form: Organization Map/Chart)
  • value chain (Form: Business Unit Service Profile)
  • position (market, competitor, suppliers, customers, etc.) (Form: Enterprise Competitors)


Governance Governance develops the following through an iterative process supported by functional areas:
  • potential changes/ opportunities (Form: Current Information System Support for Business Processes)
  • change drivers /critical success factors (Forms: Enterprise Performance Framework, Business Process Performance Framework, and Process Design List)
  • strategic alignment (Form: Current Information System Support for Business Processes)


Technical and Product Support Technical Support and Product support the development of business strategy through

competitive analysis and campaigns for new customers and markets.(Forms: Strategy Characterization: Market Segment Selection,Strategy Characterization: Market Segment Approach, and Market Share/Market Growth Model)


Engineering Engineering Department supports the development of business strategy through competitive analysis and information on emerging technologies. (Forms: Current Information System Support for Business Processes and Event List)
Governance Governance defines the initial value proposition by synthesizing data from analysis and forms.
  • value of benefit
  • cost factors of the solution
  • high level cost benefit analysis


Governance Governance prepares first cut vision of opportunities and direction
  • criteria for decision making
  • prioritized potential opportunities
  • assumptions, issues, and constraints
  • opportunities for further investigation


Project Manager The Project Manager establishes project controls and monitors completion of work for management review prior to moving forward.
  • project plan management
  • document control
  • risk and issues management process

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Requirements Scope Lock-Down


Governance Governance conducts a market evaluation (evaluates market attractiveness) establishing performance measures and targets for decision making (Form: Enterprise Competitors)
Governance Governance identifies relative strengths and weaknesses (SWOT [strengths,weaknesses, opportunities and threats])
Technical and Product Support Technical Support and Product support the market evaluation and SWOT by preparing appropriate analysis (Forms: Enterprise Customers, Customer Requirements, Weighted Requirements Ranking, and Application Development Strategy)
Engineering The Engineering Department receives the SWOT analysis and provides to Governance “information” for Systems Diagnostic,” including, but not limited to the areas of Configuration Management, Capacity Management, and Site Monitoring. (Forms: Application Development Strategy, Equipment Facility Requirements, IT Infrastructure to Information Cross Reference, and IT Component Costs)
Engineering The Engineering Department conducts an IT Infrastructure Diagnostic (Forms: Process Dependency Diagram and Current Infrastructure Strengths and Weaknesses)
Governance Governance consolidates and analyzes the Information Systems Diagnostic (Form: Information Systems Strategic Grid)
Governance Governance analyses the IT Infrastructure Diagnostic, the output of which includes:
  • issues and opportunities(Form: Current Infrastructure Strengths and Weaknesses)a
  • ssessment of current state (Form: Information Systems Strategic Grid)
  • improvement goals (Form: Information System Audit Grid)
  • process evaluation (Form: Relationship Matrix)


Governance Governance prepares situation assessment, expectations and requirements:
  • prioritized customer requirements (Forms: Customer Requirements and Weighted Requirements Ranking)
  • qualitative customer research
  • critical performance matrix (Form: Critical Performance Matrix)
Project Manager The Project Manager updates the plan and monitors completion of work for management review prior to moving forward.
  • project plan management
  • document control
  • risk and issues management process



Preliminary Strategic Options


Governance Governance creates a preliminary strategic options document
Governance Governance determines customer and product profitability
  • product line
  • channel
  • etc.


Governance Governance assess competitive intensity:
  • entry/exit cost
  • competitor financial position
Technical and Product Support Technical Support and Product Support the Profitability Analysis and assessment of competitive intensity (Forms – Updated/Revised: Strategy Characterization: Market Segment, Strategy Characterization: Market Approach, Market Share/Market Growth Model, Enterprise Customers, Weighted Requirements Ranking and Application Development Strategy)
Engineerin The Engineering Department supports the Profitability Analysis, assessment of competitive intensity and develops preliminary strategic options (Forms: - Created/Updated: Application Development Strategy, Current Information System Description, IT Component Inventory, IT Component Costs, and Equipment Improvement Matrix)
Project Manager The Project Manager updates the plan and monitors completion of work for management review prior to moving forward.
  • project plan management
  • document control
  • risk and issues management process
System Requirements Definition


Product and Technical Support Product and Technical Support subject matter experts support assessments and analysis.
Engineering Department Engineering Department management and functional areas support information needs and provide experts to research and recommend options. Also, functional subject matter experts consider

configuration, capacity, monitoring, etc. issues and opportunities throughout the strategic planning process.

Governance Governance evaluates strategic options
Governance Governance synthesizes market attractiveness by
  • assessing market factors
  • evaluating the profitability of key market segments (Forms: Strategy Characterization: Market Segment and Strategy Characterization: Market Approach)
  • preparing market share / market growth models (Form: Market Share/Market Growth Model)
  • identifying issues and opportunities (Forms: Market Share / Market Growth Model, and Potential Target Application Benefits and Risks)


  • preparing a competitive environment assessment (Form: Enterprise Competitors and Business Unit Incentive/Reward Profile)
Engineering The Engineering Department assesses existing and potential vendors/partners (Form: Enterprise Suppliers)
Governance Governance assesses
  • supplier / partner relationships (Form: Enterprise Suppliers)
  • organizational impacts (Form: Business Unit Budget, Target Application Support for Business Processes, Potential Target Application Benefits and Risks,Job Definition, and Business Unit Service Profile)
  • engineering process impacts (Form: Data Entity Usage by Location / Target Application, Job Definition, Process Dependency Diagram, and Business Unit Service Profile
  • security
  • SWOT


Governance Governance determines information needs and derives IS opportunities
  • effectiveness (Form: Information System Audit Grid, Information System Strategic Grid and Information System Strengths and Weaknesses )
  • support for MIS(Form: Target Environment Definition Summary)process support(Forms: Target Application Support for Business Processes, Process Design List, and Process Dependency Diagram)
  • ssumptions and constraints(Form: Information System Strengths and Weaknesses )
  • IS opportunities(Forms: IT Infrastructure to Information System Cross Reference, IT Component Costs, IT Component Inventory, and Current Information System Strengths and Weaknesses, )


Project Manager The Project Manager updates the plan and monitors completion of work for management review prior to moving forward.
  • project plan management
  • document control
  • risk and issues management process


Estimate Lock-Down


Product and Technical Support Product and Technical Support subject matter experts support assessments and analysis.
Engineering Engineering Department management and functional areas support information needs and provide experts to research and recommend options. Also, functional subject matter experts consider

configuration, capacity, monitoring, etc. issues and opportunities throughout the strategic planning process.

Governance Governance envisions the changed organization
  • defines the changed organization (Forms: Enterprise Performance Framework, Organization p/Chart, Envisioned Cultural Elements)
  • considers alternative structures (Form: Organization Map/Chart)
  • defines roles and responsibilities (Forms: Business Unit Service Profiles, Job to Task Cross-reference,

Business

  • defines performance measures and targets for each business unit (Forms: Business Unit Budget, Business Unit Incentive / Reward Profile, Business Process Performance Framework, Event List, Process Design List, and Vision / Performance Measures, Targets)
  • identifies issues and opportunities (Forms: Process Elimination List, and Infrastructure Strengths and Weaknesses)
  • prepares organizational design approach


Governance Governance develops the business system architecture
  • reviews IS issues and opportunities for improvement (Form: Current Infrastructure Strengths and Weaknesses)
  • develops initial business architecture (Forms: Target Application Support for Business Processes and Preliminary Functional Requirements)
  • refines business architecture


Technical Support Technical Support supports the development of the proposed Business System Architecture (Forms: Target Application Support for Business Processes, Cost Summary Matrix, Target Application Estimated Costs, Application Development Strategy, Process Design List, and Facility Improvement Matrix)
Governance Governance builds the business case
  • assesses options - Build vs. Buy (Approaches: Discounted Cash Flow, Net Present Value, Opportunity Cost, Internal Rate of Return, etc.)
  • summarizes business benefits, issues opportunities, cost, market intelligence, etc. (Forms: Gap Analysis, Target Application Support for Business Processes, Cost Summary Matrix, Target Application Estimated Costs, Application Development Strategy, Process Design List, Customer Requirements and Facility Improvement Matrix)


Project Manager The Project Manager updates the plan and monitors completion of work for management review prior to moving forward.
  • project plan management
  • document control
  • risk and issues management process
Strategy Selected


Product and Technical Support Product and Technical Support subject matter experts support assessments and analysis.
Engineering Engineering Department management and functional areas support information needs and provide experts to research and recommend options.Also, functional subject matter experts consider

configuration, capacity, monitoring, etc. issues and opportunities throughout the strategic planning process

Governance Governance determines usage and business support
  • determines process and target application systems (Form: Target Application Support for Business Processes)
  • prepares unit usage matrix (Form: Relationship Matrix)
  • determines usage by location/system (Form: Data Entity Usage by Location /Target Application)
  • assesses strategic impact of target applications (Form: Target Applications to IT Component Cross Reference)

Governance

Governance finalizes functional requirements

  • develops detailed functional requirements (Form: Preliminary Functional Requirements [with detailed functional specifications attached supporting this top level presentation])
  • prioritizes and classifies functional requirements (Form: Weighted Requirements Ranking)
  • reviews requirements dimensions


File:SOP1006-04.gif


Governance

Governance determines IT Infrastructure Requirements using data and analysis collected throughout the project and related to the following:

  • processing
  • data
  • deployment
  • interfaces
  • connectivity
  • security
  • contingency/
  • recovery
  • physical
  • management
  • operations
  • support

Governance

Governance achieves consensus on the vision

    • finalizes organizational definition (Forms: Organization Map / Chart, Envisioned Cultural Elements, Vision / Performance Measures, Targets, and Business Unit Incentive / Reward Profile)
  • defines roles and responsibilities (Forms: Business Unit Performance Framework, Job to Task Cross-reference, Job Definitions)
  • creates reporting structure (Form: Business Unit Service Profile)
  • develops business architecture (Forms: Business Unit Budget, Preliminary Functional Requirements,
  • reviews business case (Forms: Mission Characteristics, Strategy Characterization: Market Segment Selection, Strategy Characterization: Market Segment Approach, Weighted Requirements Ranking, Customer Requirements, Critical Performance Matrix, Business Process Performance Framework, Informa0tion System Audit Grid, Information system Strategic Grid, Information System Strengths and Weaknesses, Process Elimination List, Target Application Support for CSFs [Critical Success Factors], Cost Summary Matrix, and Gap Analysis)


Governance

Governance selects optimal strategy


Project Manager

The Project Manager updates the plan and monitors completion of work for management review prior to moving forward.

. project plan management

. document control

. risk and issues management process


Vendor Evaluation


Product and Technical Support


Product and Technical Support subject matter experts support assessments and analysis.


Engineering

The Engineering Department management and functional areas support information needs and provide experts to esearch and recommend options. Also, functional subject matter experts consider configuration, capacity, monitoring, etc. issues and opportunities throughout the strategic planning process.


Governance

Governance determine and prioritize requirements and evaluation criteria

Governance

Governance develops weights and scoring system

  • assigns weights to requirements(Forms: Weighted Requirements Ranking, Customer Requirements, Critical Performance Matrix, Target Application Support for CSFs [Critical Success Factors], Cost Summary Matrix, Vendor Selection Summary and Gap Analysis)
  • defines scoring system
  • validates weights and scores tables


Governance

Governance identifies potential vendors

  • partners conducts survey of potential vendors
  • partners develops short list

Governance

Governance produces a Request for Proposal (RFP)

  • develops RFP
  • distributes to vendors / partners on short list


Governance

Governance evaluates responses

  • conducts preliminary evaluation develops detailed technical evaluation (Form: Vendor Selection Summary, Target Application Estimated Costs, and Cost Summary Matrix)
  • assesses suitability
  • conducts site visit and evaluates (Form: Site Visit Worksheet)
  • prepares recommendation
  • creates bill of materials (Form: IT Component Costs)


project Manager

The Project Manager updates the plan and monitors completion of work for management review prior to moving forward.

  • project plan management
  • document control
  • risk and issues management process

Portfolio Implementation Analysis (Development)


Product and Technical Support

Product and Technical Support subject matter experts support assessments and analysis.


Engineering

Engineering Department management and functional areas support information needs and provide experts to research and recommend options. Also, functional subject matter experts consider configuration, capacity, monitoring, etc. issues and opportunities throughout the strategic planning process


Governance

Governance Commits to a Strategic Solution through analysis of data collected to data.


Governance

Governance Conducts Portfolio Implementation Analysis

  • develops a risk analysis (Forms: Current Infrastructure Strengths and Weaknesses, IT Infrastructure to Information System Cross Reference, and Potential Target Application Benefits and Risks) Using data from forms, market intelligence, organizational SWOT, etc.
  • assesses automation boundaries


File:SOP1006-05.gif


IT Infrastructure Architecture Selected (Validation)


Product and Technical Support

Product and Technical Support subject matter experts support assessments and analysis.


Engineering

Engineering Department prepares a transition plan addressing:

  • implementation strategy
  • systems transition strategy
  • infrastructure transition strategy
  • training approach
  • workforce transition strategy
  • process transition strateg


Engineering

Engineering Department conducts risk and contingency analysis and planning

Governance

Governance constructs the Implementation Architecture

  • determines high level drivers and constraints (Target Environment Definition Summary, Gap Analysis, Mission Characteristics, Enterprise Performance Framework, Strategy Implementation Plan, Weighted Requirements Ranking and Information System Component Cost, Cost Summary Matrix and Customer Requirements)
  • determines system distribution strategy
  • develops training plan


Governance

Governance constructs IT Infrastructure Architecture Alternative (Target Environment Definition Summary, Gap Analysis, Mission Characteristics, Enterprise Performance Framework, Strategy Implementation Plan, Weighted Requirements Ranking and Information System Component Cost, Cost Summary Matrix and Customer Requirements)


Governance

Governance selects optimal IT Infrastructure Architecture Alternative for organization


Project Manager

Project Manager updates plan and monitors completion of work for management review prior to moving forward.

  • project plan management
  • document control
  • risk and issues management proces


Funding and Change Management


Product and Technical Support

Product and Technical Support subject matter experts support assessments and analysis.


Engineering

Engineering Department refines transition plan addressing:

  • implementation strategy
  • systems transition strategy
  • infrastructure transition strategy
  • training approach
  • workforce transition strategy
  • process transition strategy


Governance

Governance publishes IT Strategy (for Funding)


Governance

Governance obtains funding approval (Capital Allocation Request (CAR))


Governance

Governance establishes a change management program (Form: Strategic Implementation Plan, Target Application Support for CSFs, Gap Analysis, Change Action Summary, and Continuous Improvement Framework)


Procurement Procedure (SOP 1004)

Evaluate the Procurement Procedure to Acquire Approved Materials


Project Manager

The Project Manager updates the plan and monitors completion of work for management review prior to moving forward.

  • project plan management
  • document control
  • risk and issues management process


Strategy Execution


Asset Management (SOP 1007)

Evaluate the Asset Management Procedure to record receipt, acceptance and installation


Project Manager

Project Manager updates plan and monitors completion of work for management review prior to moving forward.

  • project plan management
  • document control
  • risk and issues management process
  • lessons learned
  • document library maintenance


Forms

Form Description

Application Development Strategy

Business Process Performance Framework


Business Unit Budget


Business Unit Incentive / Reward Profile


Business Unit Performance Framework


Business Unit Service Profile


Change Action Summary


Conceptual Data Model CDM


Continuous Improvement Framework


Cost Summary Matrix


Cost/Benefit Analysis


Critical Performance Matrix


Current Information System Description


Current Information System Support for Business Operations


Current Information System Support for Business Processes


Current Infrastructure Strengths and Weaknesses


Customer Requirements


Data Entity Usage by Location / Target Application


Enterprise Competitors


Enterprise Customers


Enterprise Performance Framework

Enterprise Suppliers

Envisioned Cultural Elements

Equipment Facility Requirements


Equipment Improvement Matrix


Event List


Facilities Improvement Matrix


Functional Decomposition Model


Gap Analysis


Information System Audit Grid


Information System Strategic Grid

Information System Strengths and Weakness

IT Component Costs

IT Component Inventory

IT Infrastructure to Information System Cross Reference

Job Definition

Job to Task Cross-reference

Market Share / Market Growth Model

Organization Map/Chart

Package Comparison Matrix

Potential Target Application Benefits and Risks


Preliminary Functional Requirements List

Process Dependency Diagram


Process Design List


Process Elimination List


Relationship Matrix


Site Visit Worksheet


Strategic Characterization: Market Segment Approach

Strategic Characterization: Market Segment Selection

Strategic Implementation Plan

Target Application Estimated Costs

Target Application Support for Business Processes

Target Application Support for CSFs

Target Application to IT Component Cross Reference

Target Environment Definition Summary

Vendor Selection Summary

Vision/Performance Measure,Target

Weighted Requirements Ranking

Exceptions

  • None at this time


Tools/Software/Technology Used

Tool Description

MS Word

MS Excel


Attachments

  • None at this time


Related Standard Operating Procedures:


Personal tools
SDLC Forms